Why did I only get a call on one of the devices I registered?

During an emergency we are attempting to reach as many residents as possible.  The emergency itself such as a wildfire may overload cell towers with phone calls as well as the landline network (lines are busy), the text may be the only message that is able to get through which is why including the text option is very important.  The system will attempt to contact the resident 3 times before it times out.

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1. What is CodeRED™ and what is it used for?
2. Should I create an account in CodeRED™?
3. How will I know when CodeRED™ is calling?
4. How do I customize CodeRED™ messages?
5. Why did I only get a call on one of the devices I registered?
6. Why was a portion of the message delivered when I have a solicitation blocker on my telephone?
7. I didn’t hear all of the message, what do I do?
8. How do I make sure my homes location is correct on the map when I register?
9. Should I set up the emergency number and the general alert number in my cell phone as a contact?
10. I moved out of Park County. How do I remove my information?
11. What is the CodeRED™ mobile alert app?
12. Do I ever need to renew my registration?
13. Does the system have my telephone or cell number or do I have to sign up?
14. I do not have internet; how can I sign up?
15. Will I receive an emergency alert if my number is unlisted?
16. Can I set up my account to only get email and text?
17. I live near Park County, but I am not a resident. Can I sign up for CodeRED?
18. My second home is in Park County, can I register for alerts?
19. I didn’t get the alert, my neighbor did. Why?