I didn’t get the alert, my neighbor did. Why?

Emergency alerts are usually for a geographical area. Incident Command will provide an area to be alerted. The 911 Center will create that mapped area in the system. Your residence may be outside of the mapped area. If you think you should have been alerted, contact the 911 Center Director at 719-836-4115.

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1. I moved out of Park County. How do I OPT-OUT or remove my information?
2. What is CodeRED™ and what is it used for?
3. Should I create an account in CodeRED™?
4. How will I know when CodeRED™ is calling?
5. How do I customize CodeRED™ messages?
6. Why did I only get a call on one of the devices I registered?
7. Why was a portion of the message delivered when I have a solicitation blocker on my telephone?
8. I didn’t hear all of the message, what do I do?
9. How do I make sure my homes location is correct on the map when I register?
10. Should I set up the emergency number and the general alert number in my cell phone as a contact?
11. What is the CodeRED™ mobile alert app?
12. Do I ever need to renew my registration?
13. Does the system have my telephone or cell number or do I have to sign up?
14. I do not have internet; how can I sign up?
15. Will I receive an emergency alert if my number is unlisted?
16. Can I set up my account to only get email and text?
17. I live near Park County, but I am not a resident. Can I sign up for CodeRED?
18. My second home is in Park County, can I register for alerts?
19. I didn’t get the alert, my neighbor did. Why?